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Legal Terms of Service

Terms of Service

The terms governing use of our website and services.

Effective Date: 1 January 2025

Last Updated: 1 January 2025

These Terms of Service ("Terms") govern your access to and use of the website dcgroups.com.au and the digital marketing services provided by DC Groups Pty Ltd ("DC Groups", "we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. About Our Services

DC Groups is a Melbourne-based digital marketing agency providing services including but not limited to:

  • Digital marketing strategy and campaign management
  • Google Ads management and optimisation (Search, Display, Shopping, YouTube, Performance Max)
  • Social media management and advertising (Meta, TikTok, LinkedIn, Xiaohongshu)
  • Search engine optimisation (SEO) and search engine marketing (SEM)
  • Brand strategy and identity design
  • Content creation (video, photography, copywriting, graphic design)
  • Web design and development

2. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon or restrict anyone else's use of the website. You must not:

  • Use the website in any way that breaches any applicable local, national, or international law or regulation
  • Attempt to gain unauthorised access to the website, server, or any connected database
  • Introduce any viruses, trojans, worms, or other malicious software
  • Use automated systems or software to extract data from the website (scraping)

3. Service Agreements

Specific digital marketing services are governed by separate service agreements or statements of work between DC Groups and the client. These Terms apply generally to the use of our website and initial enquiries. In the event of a conflict between these Terms and a signed service agreement, the service agreement shall prevail.

4. Google Ads and Third-Party Platforms

When DC Groups manages Google Ads accounts or campaigns on your behalf:

  • We operate in compliance with Google Ads policies, Google API Terms of Service, and all applicable advertising regulations
  • You retain ownership of your Google Ads account and campaign data at all times
  • We access your accounts solely to deliver the agreed-upon services
  • Campaign performance is subject to factors beyond our control, including platform algorithm changes, market conditions, and competitor activity
  • We do not guarantee specific advertising results, rankings, or return on ad spend

Similar terms apply to campaigns managed on other third-party platforms including Meta, TikTok, LinkedIn, and others.

5. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of DC Groups or its content suppliers and is protected by Australian and international copyright laws.

  • You may not reproduce, distribute, or create derivative works from any content without our prior written consent
  • Creative work produced for clients under a service agreement is governed by the intellectual property terms in that agreement

6. Limitation of Liability

To the maximum extent permitted by law:

  • DC Groups provides the website and its contents on an "as is" basis without warranties of any kind
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our services
  • Our total liability for any claim arising from these Terms shall not exceed the amount paid by you for our services in the twelve (12) months preceding the claim

7. Indemnification

You agree to indemnify and hold harmless DC Groups, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms or your use of our website.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

9. External Links

Our website may contain links to external websites. DC Groups does not endorse and is not responsible for the content or practices of any linked third-party sites.

10. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact Us

If you have any questions about these Terms, please contact us:

DC Groups Pty Ltd
Email: hello@dcgroups.com.au
Website: dcgroups.com.au
Location: Melbourne, Australia